FAQ

Will my finished canvas look like the image on my computer screen?

Every device screen displays images differently. Unless you have a profiled monitor, it may not display accurate colors. Every screen displays images differently and may differ from what the final printed product looks like. If your image needs dramatic color adjustments, please select one of our retouching options and let us know you would like color correction.

What file formats do you accept?

Canvas On The Cheap can accept PNG, JPG, BMP and TIF files that are 20MB and under. If your file is over this size limit you can flatten the image, convert to RGB in 8-bit mode and save as a JPG at the maximum quality level. If you must send a file format not accepted online or a file larger than 20MB, please call us for assistance and instructions.

What printing technology and canvas do you use?

Our prints are giclee prints that are printed with UL ECOLOGO and UL GREENGUARD GOLD Certified 1 Water-based HP Latex Inks. They are hazard free, have no HAPs, and are nickel free. The canvas is a polyester material. The finished product has a semi-gloss surface.

Are there any restrictions on what type of photos can be printed?

You can print any digital image on canvas with us whether it be a photograph, painting or digital art. There are no restrictions on what subjects can be printed, but Canvas On The Cheap does reserve the right to refuse orders with questionable content. Per our terms of sale, you must however be the copyright owner of the image or have obtained permission for reproduction from the copyright owner.

What stretching options are available?

All canvas are wrapped around a stretcher frame with finished sides. The sides may be a mirror of your image or a solid color depending on your selection. These styles are available in two sizes: .75” or 1.5". The .75” option can be used to fit into a decorative frame.

How do I track my shipment?

You will receive a shipping confirmation e-mail with tracking information as soon as your product(s) leave our facility. You may click on the tracking number in the e-mail to view transit details. Please note that orders with multiple items may require multiple shipments so you can expect more than one shipping confirmation e-mail. You can also track your order by clicking on the "Order Status" link at the top of our site. You'll need your order number and billing zip code for tracking.

What is your turnaround time?

We offer a range of delivery options to choose from, with some expedited options as fast as 2 business days to your door! After entering your shipping address during the checkout process, the final checkout page will provide you with all available delivery options which include both production and transit time. Please note orders placed after 4PM (CST) will count as an order for the next business day. Your delivery time can also depend on your response time to our inquiries regarding your order.

Do you ship outside the United States?

At this time, we do not ship to Canada. If you have any questions on if you qualify for delivery, please contact our Customer Love Team at 1-844-288-2355, and we'll be happy to help you!